NexUnio · Custom AI Development

Custom AI built for your business
(not a generic chatbot).

We build custom AI for businesses (AI agents, multi-agent architectures, and conversational BI) integrated into your real operation: your systems, your ERP, your WhatsApp, your rules. No templates, no generic solutions.

Book a 30-minute callSee real cases
16 years building software · 150+ companiesSenior team from the first contact. AI that understands your business context, not an off-the-shelf chatbot.
The problem

Generic AI solves the problem
of an average company. Not yours.

The wave of AI tools promised magic and delivered chatbots that don't know your product, can't reach your data, and stall on the first question outside the script. You end up with one more subscription, a pilot nobody uses, and an operation running the same way as before.

The reason is simple: an off-the-shelf solution is built for the middle of the market. Your competitive edge lies exactly in what sets you apart, and that's exactly what a template can't capture. AI that delivers results has to be born from your operation, not built alongside it.

What we build

Artificial intelligence designed for your operation.

We don't sell a closed box. We map where AI creates real value and build the right system for your case, connected to the tools you already use.

AI Agents

Agents that converse, decide, and act inside your operation (support, sales, post-sale), speaking your language and following your rules.

Multi-agent architectures

Several specialized agents coordinated by a router, solving complex problems without becoming a shallow generalist. It's how Affix analyzes contracts and how Gabi routes 25+ products.

Conversational BI

Ask in plain language, get the right number. We connect AI to your data warehouse (like LIQUIDZ's BigQuery) and to WhatsApp for on-demand reports.

AI integrated with your systems

Real connections to your ERP, database, WhatsApp, and internal APIs. AI acts on your company's real data, not an outdated copy.

Need more than AI? The same team delivers AI agents, process automation, and custom apps, all integrated.

How it works

It starts with the operation. Always.

01

Mapping the real workflow

We sit down with your team and map how work happens today: bottlenecks, rules, exceptions. Senior team from the first contact, no intermediaries.

02

Where AI creates value

We identify the points where AI changes the game and prioritize by impact. No AI just because it's trendy.

03

Building and integration

We develop the agent or the multi-agent architecture and integrate it with your systems (ERP, WhatsApp, data warehouse) in short cycles.

04

Operation and evolution

We put it into production, measure the results, and keep evolving it. Knowledge becomes a system. It doesn't stay only in people's heads.

Custom AI gives you back three freedoms

Hours

AI operates beyond business hours, 24/7. Santamarina's Marina attends patients at any hour.

Scale

Grow without inflating cost and headcount. Vox2You serves 250 locations with a single multi-tenant agent.

Memory

Knowledge becomes a system instead of staying only in people's heads. What the company knows, the AI comes to know too.

Real proof

This isn't a promise. It's results in production.

Custom AI already running in the operations of companies that trusted NexUnio. The numbers are real and verifiable.

LIQUIDZ

Beverage e-commerce

Conversational BI on WhatsApp connected to BigQuery. Leadership asks in plain language and gets the report ready.

  • 40h → 2h of spreadsheet work per week
  • Report ready every Monday, 7am
  • 100% automated since 2025

Affix

Insurtech · benefits

Contract analysis with 14 specialized agents in a multi-agent architecture, each covering one part of the policy.

  • 2-3h → 20min (~90% less time)
  • 94% accuracy in pilot
  • 14 coordinated agents

Santamarina

Healthcare · dermatology

“Marina” AI assistant handling the patient relationship end to end, 24/7.

  • 121k+ automated messages
  • Attendance 54% → 73%
  • 99% don't realize it's AI

Vox2You

Consulting · 250 locations

Multi-tenant AI agent serving the entire network without losing each location's context.

  • 37k+ interactions per month
  • No-shows -63% in month 1
  • Multi-tenant across 250 locations
See all NexUnio case studies
Frequently asked questions

Custom AI, no fine print.

What is custom AI for businesses?

It's artificial intelligence built around your real operation (your systems, ERP, WhatsApp, rules, and data), instead of a generic off-the-shelf chatbot. NexUnio maps the workflow, identifies where AI creates concrete value, and only then builds. The result is a system that understands your business context and gets used.

What's the difference between custom AI and a generic AI tool?

A generic tool solves an average problem for an average market. Custom AI solves your problem, with your rules, integrated with your systems. At Affix, for example, we built a 14-agent architecture specialized in contract analysis that cut turnaround from 2-3 hours to about 20 minutes (~90% less time) with 94% accuracy in pilot, something no off-the-shelf tool could deliver.

What is a multi-agent architecture?

It's a system in which several specialized AI agents work together, each responsible for part of the problem, coordinated by a router. At HTK and Cotando Seguros, the Gabi agent routes across more than 25 products without losing each one's specialization. Multi-agent design lets you scale complexity without the system turning into a shallow generalist.

Does the AI need to connect to my current systems?

Yes, that's exactly the point. We integrate the AI with your ERP, WhatsApp, database, and the tools you already use. At LIQUIDZ we built a conversational BI inside WhatsApp connected to BigQuery: what used to be 40 hours of spreadsheet work a week is now 2 hours, with a report ready every Monday at 7am, 100% automated since 2025.

How soon will I see results?

We work in short cycles, starting with the highest-impact use case. Many clients see gains in the first month: Vox2You cut no-shows by 63% in the very first month the agent went live. The team is senior from the first contact, so there's no learning curve at your expense.

Let's design your custom AI?

A 30-minute call to understand your operation and show you where AI creates real value. No commitment, no empty promises.

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Response within 1 business day · contato@nexunio.com
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