The lead comes in after hours
and nobody answers.
Most sales are decided on first contact, and it almost never happens during business hours. Customers message at night, on weekends, on their lunch break. If the response is slow, they're already talking to a competitor. Hiring more people to cover 24/7 is expensive, doesn't scale, and still runs into no-shows, rescheduling, and repeated questions.
That's exactly where NexUnio's Three Freedoms philosophy comes in: freedom of hours (operating 24/7), freedom of scale (growing without inflating cost and headcount), and freedom of memory (support knowledge becomes a system, instead of staying only in people's heads).
An agent designed for your real operation
We don't sell an off-the-shelf chatbot. We map your support and sales workflow and build every piece around it.
24/7 support and sales on WhatsApp
An agent that responds instantly, in your brand's tone, outside business hours and on weekends, without letting the lead go cold.
Lead qualification
The agent understands intent, asks the right questions, and separates who's ready to buy from who's still researching.
Scheduling and confirmation
Books, reschedules, reminds, and confirms appointments right in the conversation, cutting no-shows and gaps in the calendar.
Multi-tenant architecture
A single instance serves multiple locations or franchises, each with its own rules, calendar, and isolated data.
Multi-agent with router
When there are many products or services, a router directs to the right specialized agent, without losing depth.
Human handoff
When a case calls for judgment, negotiation, or empathy, the agent hands off to your team, with the full context of the conversation.
From mapping to scale, with method
Senior team from the first contact. We start small, prove the result, and only then scale.
We map your real operation
We understand your support and sales workflow, where leads go cold, and where AI creates real value, before writing a single line.
We design the agent
We define tone of voice, rules, integrations (calendar, CRM, ERP), and the architecture: single, multi-tenant, or multi-agent router.
Pilot in production
We put a lean scope live fast and measure real results: attendance, conversion, no-shows, response time.
Scale with method
With the pilot proven, we expand to more locations, products, and workflows, growing without inflating cost or headcount.
Agents already in production
Real numbers from real clients. Not market averages.
Santamarina
Healthcare · dermatologyThe Marina assistant automated more than 121k messages and raised patient attendance from 54% to 73%. 99% don't realize it's AI.
Vox2You
Consulting · 250 locationsMulti-tenant agent handling more than 37k interactions per month. No-shows dropped 63% in the first month of operation.
BotoCenter
Aesthetics · 40 locationsMulti-location agent with more than 20k interactions per month and +28% booking conversion.
HTK and Cotando Seguros
InsurtechGabi runs on a multi-agent router architecture, handling more than 25 products without losing specialization.
Questions about AI agents
Do customers notice they're talking to an AI?
In practice, no. The agents we build converse in natural language, in your brand's tone, with context from the customer's history. At Santamarina, 99% of patients don't realize the Marina assistant is AI, and more than 121k messages have already been automated on WhatsApp.
Does the agent replace my support team?
No. It takes on the repetitive volume: questions, qualification, scheduling, confirmation, and re-engagement. And it hands off to a human at moments that call for judgment or negotiation. Your team stops firefighting and focuses on what needs people.
Does it work for a network with multiple locations or franchises?
Yes. We work with multi-tenant architecture: a single instance serves multiple locations, each with its own rules, calendar, and isolated data. Vox2You runs this model across 250 locations, with more than 37k interactions per month and a 63% drop in no-shows in the first month.
What about when I have many different products or services?
We use multi-agent architecture with a router: it identifies intent and directs to the right specialized agent, without losing depth. Gabi, at HTK and Cotando Seguros, operates this way across more than 25 insurance products, keeping each one's specialization intact.
How long does it take to put an agent into production?
It depends on scope, but we always start with a lean pilot that goes live fast, measuring real results before scaling. You talk to a senior team from the first contact, no templates and no generic solutions.
Looking for something beyond support? Check out our pages on custom AI, process automation, and app development.